Payment Released

How it works

When you book a delivery, your payment is held securely in escrow — not paid out to anyone yet. Once the recipient confirms the package has arrived using their delivery code, the payment is released to the traveler automatically. You're never charged for a delivery that didn't happen.

Good to know

• Your funds are protected in escrow until delivery is confirmed
• Confirm delivery promptly so the traveler is paid on time
• Our support team can review any delivery if something looks wrong